Shipping Policy

When can I expect my delivery?

All orders are prepared, packed, and shipped within 5 business days after the order is placed. The delivery time is approximately 10-14 business days from the shipping date, depending on carrier availability and location. However, shipping may be delayed due to factors such as customs clearance, inspections, or carrier-related transit delays.

How can I track my order?

A tracking number is provided for every transaction and sent via email. You can use it to track your order at www.17track.net.

What are your shipping fees?

We have a flat shipping rate of EUR 5.99 for all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide. However, if our logistics provider does not support your country, we will inform you immediately and make the necessary adjustments to your order. To learn more about our shipping destinations, please contact us at support@joyfulgardenlife.com.

How is my order shipped?

Orders placed over the weekend will be shipped on Monday. Shipments are processed on regular business days, excluding holidays.